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Staff Team

Little Robins believes that a well trained and qualified workforce is key to providing quality care and learning opportunities for children and to support our childcare and education philosophy.


We expect, encourage and support all our staff to continue their own learning and development and ensure staff have in-depth knowledge and understanding gained through continuing professional development and higher level qualifications. We also consider it essential that staff must have the skills, knowledge and enthusiasm to observe, scaffold and plan for children's learning effectively, identifying and meeting any additional needs. 


We work with Crackerjack Training and Learning Direct to offer staff NVQ Level 2 and Level 3 in Children’s Care, Learning and Development and Management qualifications. We also work in partnership with Birmingham Early Years to access a range of courses including mandatory courses such as First Aid, Food Hygiene and Safeguarding as well as Continuous Professional Development courses such as Letters and Sounds and Behaviour Management. In addition to this Little Robins runs a range of in-house training. Little Robins also has our own Employee website where staff can read and review the latest theories on childcare, safeguarding and a whole range of child related information. This means we are able to keep staff up to date with the current ‘best practice’ and therefore delivering quality childcare to the children in our care.


The Director and Managers of Little Robins as well placed to operate a Day Nursery, with a range of qualifications including:-

Jacqueline Howse

  •  Degree - B.A. Hons in Early Years Early Years
  • CACHE Level 3 in Children’s, Care, Learning and Development
  • NVQ Level 3 in Play work
  • NEBS certificate in Management
  • Certificate in Personnel Development and Part CIPD Qualified
  • Child Protection for Managers 2017
  • Level 2 Food Safety
  • Level 2 Mental Health Awareness
  • Attended a range of other courses run by Birmingham Early Years and Worcester Early Years

Birth To Three Nursery Manager
Charlene Bailey

  • Foundation Degree in Early Years
  • Level 3 in Childcare
  • Leadership and Management
  • Child Protection for Managers
  • Level 2 Food Safety
  • Special Educational Needs - Various Courses
  • Behaviour Management

Pre-School Room Leader
Jagwinder Kaur 

  • Level 3
  • Child Protection for Managers